Mechanism for Redressal of Public Grievances

In pursuit of the GOI mechanism to redress public grievances, O/o The Principal Chief Controller of Accounts, CBDT receives grievances both by post and through CPGRAM portal of DOPT (http://pgportal.gov.in), status report of grievances may also be seen through this link. Pension, Policy & Coordination Section (PPC) monitor/resolve the grievances pertaining to this office, as the case may be, final reply is uploaded on the CPGRAM Portal.